Let me help you from China .Problems for non chinese ? we provide non-profit service to help you. momdasupport public-interest service since 2011.

personally I have changed my work since 2020 covide-19 ourbreaking, this change caused the pausing of our all original foreign-trade website service.

Anyway, regarding this small website: momdasupport.com, Now with the help of my daughter (she takes the full maintenance responsibility of this site), we still decide to keep this non-profit service online. even though it doesnt have many visitors as before (very poor visiting numbers now). maybe(we hope) this site could be a little but useful help for anyone occasionally mired into the problem dealing with China(Chinese).

in current world with more and more geopolitical conflicts and increasing hostility between east and west ,we still hope this little free service ,which was initiated as one of my family public-interest projects since 2011 could still exist ,from this window we Hope you could feel the kindness and understanding from China and Everyone deserves a level playing field to play,no matter where he(she)is located.

（The donation page for Chinese children has been migrated to this place from our original foreign-trade site after its shutting down. In the past years,as promised, we have donated all sample sales earning from our own site and ebay sample store ,including donated funds from momdasupport service to Chartiy service for Chinese children suffering Leukemia and some clients and visitors also told us they have donated to related charity services after seeing our message! That's a touching and proud feeling for ourselves all the time ! This work we will continue to carry on in the future. ）

please don't forget to donate if you have used our service.thank you again for your understanding and support.

This site has been providing the Non-profit service online ( public-interest service ) to any foreigners who encounter any problems relevant to China(Chinese).

e.g. whether or not you are located in China , Whether your problem is related to doing business related to China or any daily routing problems ,even any trouble related to Chinese culture or history even academia etc.

a little note: you could also find a specified donation-guide page link on our site which is for Charity Fund "leukemia-Fund-angels" established by China Red Cross (CRC) . the reason I pay more attention to this illness is because my local part-time job is the Purification engineer related to Hematology purification ward and personally have been getting quite a few chances to face the afflicted children ,so I have been trying to use any avaiable ways since 2011 to call for the public donation help.

anytime you may feel confused or bewildered to solve it because of some barriers caused by culture or lanaguage difference. in this case, you are welcome to drop a simple email here through our contact-us system. we may provide some friendly and useful advice to you within our capacity ,hopefully our answer could be some useful clue for you and guide you through the problem-resolving.

so to make it more clear, we are providing you our help in our leisure time and all help you could get from this site is free and you don't need to pay any cost to get our help.

by the way, if you have any special request which is time-consuming and energy-consuming ,in that case, you could ask us to help you find some appropriate and trustworthy services or agents for you , we could have a try for you then. :)

the following is the most frequently asked questions or problems related to China or Chinese, from my memory and record in the past decade, just for your reference if you are new to this site:

1 some prolems with respect to China,which you cant find answer from your available knowledge source.
2 maybe unhappy exprience about your purchase from an Chinese shopping site.
3 wanna order from China but don't know Chinese or a little confused where to start from.
4 you find a Chinese seller and want to order ,but still have security concerns and wanna someone in China to verify the trustworthiness for you.
5 more serious problem as you get some kind of business dispute with Chinese seller even entity,and don't know how to reclaim your rights here
...

OK, if you have any problem now,you could drop an email now thru our contact system.hope you enjoy your journey in China and have a better feeling with China,which is my deep loving homecountry.

By YS,Wen and Lu,Written in 2011

Many people hope to get help at times,then here we are,here I am now.

As a sales manager in foreign trading company,I have been getting acquainted with many
foreign customers during last 10 years.many of them have been my personal friends.because
of the Language barrier and many other difficulties,maybe it's not easy for a foreigner to deal
with Chinese-related things,even if it's just trivial daily thing.

so I have been helping many of them to deal with Chinese-related things( non-business or
business related things which requires direct communication with Chinese ).

After my daughter was born,I left my original trade office and spent more time to take care of my family while many of my foreign friends still contact me to seek helps related to their Chinese affairs.

Then this ideas comes,Forming a simple Online website to provide some kind of help to help anyone around the world, in addition to my own friends)...Here they don't have to worry about the cost . just submit your request online and you get our most sincere help from China.

many people dealing with China have been hoping to get help,then here we are.

Making everything simpler and easier on your behalf ! That is the value I hope to bring to you from China.

Best Wishes

From Momda Service Manager Yishan Wen and Lu Written in 2011